We understand that pets aren’t just animals—they’re family. Losing a beloved pet can be one of the most challenging experiences of a lifetime. That’s why we’re here to support pet parents through every stage of grief, offering a safe, compassionate space to help them heal and honor the cherished memories of their companions.
Privacy Policy
We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and share information about you when you visit our website.
1. Information We Collect
We may collect personal information you voluntarily provide, such as your name, email address, and any messages you send us. Additionally, we automatically collect certain information when you visit our site, including your IP address, browser type, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
– Respond to your inquiries and provide support.
– Improve our website and user experience.
– Send updates or marketing communications, if you opt-in.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted partners who help us operate our website, as long as they agree to keep your information confidential.
4. Your Choices
You can disable cookies in your browser settings if you do not want us to collect certain information. You may also opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
5. Contact Us
If you have questions about our privacy practices, please contact us.
Terms and Conditions
By using our services you agree to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you disagree with any part, please do not use our services.
2. Services Provided
MyPetNova offers emotional support services, including grief support and remembrance resources for pet loss. Our services are not a substitute for professional medical or psychological advice. If you require medical or psychological assistance, please consult a licensed professional.
3. User Conduct
You agree to use our services respectfully and withhold the privacy of other users you may interact with. Any abusive, threatening, or inappropriate behavior towards staff or other users may result in termination of services without refund.
4. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to our Privacy Policy, available on our website.
5. Limitation of Liability
MyPetNova is not liable for any direct or indirect damages that may result from the use of our services. We strive to provide valuable resources, but we do not guarantee specific outcomes related to grief or emotional healing.
6. Payment and Refund Policy
All payments for services are due upon booking. Please contact us if you feel you are entitled to a refund.
7. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our services after changes are posted signifies acceptance of the revised terms.
8. Contact Us
If you have any questions or concerns regarding these Terms, please contact us.
End-User License Agreement (EULA)
This End-User License Agreement (“Agreement”) is a legal agreement between you and MyPetNova (“Company”) for the use of our website, services, and any related materials provided by the Company.
1. License Grant
MyPetNova grants you a limited, non-exclusive, non-transferable, revocable license to access and use our services for personal, non-commercial purposes, in accordance with this Agreement.
2. Restrictions
You agree not to:
– Modify, distribute, or create derivative works of any materials from our services.
– Use our services for any unlawful or unauthorized purpose.
– Attempt to gain unauthorized access to our systems or other users’ accounts.
3. Ownership
All intellectual property, including content, graphics, and software related to MyPetNova’s services, is owned by the Company. This Agreement does not transfer any ownership rights to you.
4. User Content
Any content you share through our services (e.g., comments or stories) remains your property. By sharing, however, you grant MyPetNova a license to use, display, and reproduce this content solely in connection with our services.
5. Termination
MyPetNova may terminate or suspend your access to our services if you violate this Agreement. Upon termination, the rights and licenses granted to you will cease immediately.
6. Limitation of Liability
MyPetNova is not liable for any indirect or consequential damages arising from the use or inability to use our services. Our services are provided “as is,” without warranties of any kind.
7. Governing Law
This Agreement is governed by and construed in accordance with local laws.
8. Contact Information
If you have any questions about this Agreement, please contact us.